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4 Creative Ways to Improve Your Kindness On The Job

September 20, 2016 by Wilma Jones

Kindness on the job

I met a woman last week at a conference who told me she loved what she did everyday but hated her job because her boss was mean. She hopes he finds a new job soon because she doesn’t want to leave because once you remove him from the equation she said, “everything balances out.” Research proves the most important relationship, or “social connection,” we have on the job is with our immediate supervisor. And no one wants to report to a jerk. At least no one I know.

A lot of managers think they have to be tough with their teams to show they are real leaders. That’s such a bunch of BS and more importantly, it is not as effective as being a kind leader. Being a compassionate and empathetic boss helps with employee retention and productivity and the statistics prove it.

In fact senior level managers who are mean to the middle managers reporting to them can cause the front line employees to leave the company, even if they have no contact with the senior managers! This data comes from the team at Vanderbilt Owen Graduate School of Management, the School of Labor and Employment Relations at the University of Illinois at Urbana-Champaign, and Cornell University School of Hotel Administration who did a study that was published in 2015.

Management who lead their teams with kindness gain significant advantages according to the American Management Association who found that 84 percent of people who said they work for a kind boss planned to stay at the company “for a long time.” Among those who declared their bosses to be not so kind, only 47 percent planned to stay for an extended period.

Kindness is not that hard and it helps to create a work environment that people won’t dread come Monday morning. Here are 3 easy ways to incorporate a little more kindness into your workday:

1. Greet people daily and use their name

Acknowledge your colleagues daily by greeting them and using their name. Having a personal interaction makes people feel seen and heard.

2. Be an encourager

Stating a positive attribute or accomplishment about a coworker to them or encouraging them in front of their manager or company leadership is a great way to be kind at work. Remember it has to be real and genuine, not sucking up or throwing backhand shade.

3. Don’t be the office critic

Focus on people’s strengths, not their weaknesses.

4. Offer to assist

This might take some of your time and effort, but it’s a great way to establish rapport with a colleague and to show you care about the team. I suggest being specific about what you’re willing to do. You don’t want to get stuck doing someone else’s project.

In my experience kindness at work really pays off. Have you found kindness to be a wise business strategy for building teams at work?

 

Filed Under: Kindness Tagged With: Appreciation, Happiness at Work, happy employees, Kindness, Wilma jones

Being Mindful Is About Changing How You Feel About You, Not the Job

September 14, 2016 by Wilma Jones

Mindfulness is Changing How You Feel About You Not the Job

In a conversation last weekend I was asked if mindfulness can really make you feel better about your job. I had to think about it for a moment, because the way the question was phrased was a little different than the way I usually approach being mindful.

It’s because of my mindfulness practice that I was even able to look at things from this perspective. Pre-mindfulness I only cared about things like that from my perspective. Now don’t get me wrong. I’m not self centered to a fault or anything. I just looked a life from my side a little too often.

I don’t think mindfulness makes you feel better about your job. For me, it makes me feel better about me. Where I am at that present moment, including the work I do. It makes me feel good because mindfulness allows me to look at the moment without judging myself. I am here, on this planet in this universe holding down this little piece of life. Part of that is working at a job I do well. Solving business problems and making things happen.

So I responded that no, mindfulness isn’t about making you feel better about your job. It allows you to put your job in its rightful place in your life. To understand your relationship to your job and the benefits you enjoy as a result. It boosts the feelings about the good stuff and minimizes the feelings about the bad stuff about work. Because what you focus on is what you draw more of to your life.

Mindfulness is a key component to creating a happier attitude toward your job. Because it makes you feel better about all of you, including the work you do.

Filed Under: Mindfulness Tagged With: living happier at work, Mindful, Mindfulness, Wilma jones, Work Life Balance

3 Things Your Staff Wishes You Knew About Meetings

September 6, 2016 by Wilma Jones

3 things your staff wishes you knew about meetings

It’s often referred to as one of the biggest time wasters in the American office environment today. Meetings. Many people feel they suck productivity from staffers. But other studies reflect the fact that when done right, more than 50 percent of office professionals think meetings can be productive.

Harvard Business Review (HBR) completed a study at a major company to look at how many hours it took to support a weekly executive meeting for all the management employees in the company. Because these executive meetings use information rolled up from all their respective divisions and departments, managers and directors in their reporting chains have meetings with their teams to compile data and provide explanations for outlying data, big deals or any other item company leadership may want to know more about. The sum total of all these meetings was an incredible 300,000 hours of company time devoted to this one weekly meeting!

It is estimated that 15 percent of an organization’s collective time is spent in meetings. If you’re a middle manager you spend an estimated is 35 percent of your time in meetings. And senior management? Well, you’re looking at half your time at the office participating in a company meeting.

With so many corporate resources devoted to meetings we should figure a way to make the bad ones suck a little less. In survey after survey, the top 3 complaints people have about meetings are that they are 1) unnecessary, 2) they go off-topic and that 3) people repeat things too often. I ran a quick survey asking via social media and email newsletter, “What do you hate about office meetings and why?” Here is a sampling of the responses:

“Un-organized & Not staying on topic !!!!”

“Necessity – Often times, they’re not even necessary and the intent can be accomplished through email or over the phone.”

“They’re not always efficient and are sometimes redundant. Just today, I had a meeting to go over what was discussed in a meeting last week. The person that organized the meeting could only be available via teleconference at last week’s meeting. He admitted to us, not the boss, that he ‘zoned out’ last week and he needed this meeting to get ‘caught up.'”

“I hate meetings with a lack of organization, clear direction and expected outcomes, Many times there’s no plan or focus in the meeting so follow on meetings are required.”

If management would begin to model better meeting behavior, organization meetings could be greatly improved. One of the ripest areas for improvement in worker productivity for office professionals is through implementing meeting best practices. To address the complaints the majority of staff have about meetings, management can implement three simple strategies to immediately alleviate the pain of unorganized, off topic and redundant meetings:

Strategy 1: DISTRIBUTE AN AGENDA WITH A MEETING GOAL

When you send the Outlook invitation to the meeting an agenda should be attached that lists the items to be discussed and the goal of the meeting. This gives participants an opportunity to prepare for the meeting.

Sometimes a participant can address the meeting issue and alert the team to a method to achieve the goal and then the meeting can be cancelled.

Publishing an agenda at the time the meeting is scheduled resolves the “no plan or focus,” concerns and the issue of whether the meeting is actually necessary.

Strategy 2: PUBLISH NOTES

Within 24 hours after the meeting ends an email should be distributed to all meeting participants with meeting notes. These notes are simply the agreed upon actions, who will take the action and by what date the activity will be complete. These notes function as the basis for the agenda for any follow up emails, calls or if needed another meeting.

Publishing notes helps participants stay “zoned-in,” regarding the actions and due dates of post-meeting activities that are their responsibility. Follow on meetings to review or discuss subjects addressed in previous meetings are unnecessary because all the information is available in the emailed notes.

Strategy 3: USE A PARKING LOT

If any subjects are raised at a meeting that are important but not directly related to the meeting goal they should immediately be added to the meeting “parking lot.” The parking lot is a virtual space to record something the team needs to remember to address, but it doesn’t need to be acted upon in THIS meeting.

Add parking lot issues as a list at the end of meeting notes for management to address since they are not needed to accomplish the meeting goal. This strategy helps the meeting stay on subject and means the discussion is less likely to drift off-topic.

These 3 simple strategies can save thousands of dollars and improve productivity in your office by reducing the time needed to meetings and in some cases, eliminating the need for a meeting altogether. Do you have other suggestions for improving office meetings?

 

Filed Under: Mindfulness Tagged With: managers, Meetings, meetings suck, productive meetings, time in meetings

Top 10 Reasons Office Workers Hate Boring, Unproductive Office Meetings

August 30, 2016 by Wilma Jones

Office conference room

Having been a corporate worker in a cubicle for almost 25 years, I can tell you the most hated activity for me and my coworkers is the meeting. Now I want to be fair. Not all meetings make you feel like you’d rather be sitting in the pits of hell. But close. Since my latest book, Is It Monday Already?! 197 Tools and Tips to Start Living Happier at Work, was published many office professionals have provided great feedback and the number one issue they tell me they all hate at work are boring, unproductive meetings.

In our discussions, here are the top 10 things they absolutely hate:

1. Disorganized Meetings

Attending a meeting that is not organized is torture for the participants. This often happens when the meeting organizer fails to provide information prior to the meeting so people cannot plan properly for things they need to contribute. Or when the organizer doesn’t have a clear plan, doesn’t invite the correct participants or other issues that lead to wasted time and energy because nothing is accomplished.

2. No Agenda

Good meetings all use agendas to stay on track and get things accomplished. Better meetings distribute the agenda with the meeting invitation.

3. No Meeting Goal

The best meetings have a goal on the agenda so all participants understand what the group is trying to accomplish that is the reason for the meeting.

4. Poor Follow Up

At the meeting’s end there should be a clear plan for accomplishing the meeting goal if it wasn’t completely reached during the meeting.

5. Lack of Leadership

Few things are more irritating than a spineless meeting organizer who can’t control their meeting.

6. Critiquing Before All Ideas are Presented

Especially in a brainstorming meeting when you are trying to get fresh ideas and perspectives, letting people start to critique prior to getting imput from all participants will squelch the creativity and confidence and lead to fewer ideas and a less diverse perspective about the solution.

7. Interrupting

This is a hard one for some people, myself included. But it’s rude and it’s wrong so just stop, in meetings or anywhere else.

8. Domineering Personalities

The meeting leader needs to take responsibility for ensuring their meeting is a safe space for everyone to express their perspectives in order to reach the goal.

9. Late Start

Waiting for key participants is often the reason for this issue in office meetings. Senior management is often the culprit in these situations.

10. Too Long

That feeling when you begin to wonder if the meeting will ever end.

Okay, that’s what I’m hearing. I want to know what you think. Join in the conversation and take this one question survey –>> CLICK HERE.

Filed Under: Uncategorized Tagged With: hate meetings, Meetings, office professionals, top 10 reasons hate meeting

It’s Real Folks. 1 Horrifying Example Of Hateration At The Office

August 22, 2016 by Wilma Jones

It’s Real Folks. 1 Horrifying Example Of Hateration At The Office

Let’s say you work for one of the big communications companies in the U.S. You’re one of thousands of hard-working professionals keeping dial tones humming and great throughput on connections to the cloud for millions of customers every day. But when you go in the office one day this is what greets you:

noose hanging in cubicle

Unless you’ve been hanging out under a rock for the past year, the climate in our country is getting a little heated. And I don’t just mean the temperature. Naw, walking into your cubicle and seeing a dang noose hanging from the drop ceiling is more than a bit scary.

Yet, this is exactly what happened a couple of weeks ago at an AT&T office building in downtown St. Louis. It turns out it was an office of contractors from Ericcson. The company blamed it on an “international contractor” who didn’t understand the “disturbing racial and cultural implications a noose has here in the US.”

That response makes me think, “really?!” Excuse me, but anyone from any country who has been living in the US for the past year would be aware of the cultural implications of a noose or a host of other racist symbols.This happened in St Louis. Anyone familiar with Ferguson, MO? I don’t believe for one moment that someone who lives in region of the country that has been a hotbed of racial tension for months was unaware of the implication of hanging a noose in a coworker’s cubicle. Someone who thinks it’s okay to play this type of joke at the job has issues.

I am glad to know the person was fired. That was the right thing to do. At a minimum, this was another disturbing example of the absence of consideration and tolerance in US workplaces. Your thoughts?

 

 

 

 

 

Filed Under: Mindfulness Tagged With: cubicle hate, Happiness at Work, hateration, Mindfulness, Work Life Balance

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Wilma Jones
Wilma J, LLC
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