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3 Things Your Staff Wishes You Knew About Meetings

September 6, 2016 by Wilma Jones

3 things your staff wishes you knew about meetings

It’s often referred to as one of the biggest time wasters in the American office environment today. Meetings. Many people feel they suck productivity from staffers. But other studies reflect the fact that when done right, more than 50 percent of office professionals think meetings can be productive.

Harvard Business Review (HBR) completed a study at a major company to look at how many hours it took to support a weekly executive meeting for all the management employees in the company. Because these executive meetings use information rolled up from all their respective divisions and departments, managers and directors in their reporting chains have meetings with their teams to compile data and provide explanations for outlying data, big deals or any other item company leadership may want to know more about. The sum total of all these meetings was an incredible 300,000 hours of company time devoted to this one weekly meeting!

It is estimated that 15 percent of an organization’s collective time is spent in meetings. If you’re a middle manager you spend an estimated is 35 percent of your time in meetings. And senior management? Well, you’re looking at half your time at the office participating in a company meeting.

With so many corporate resources devoted to meetings we should figure a way to make the bad ones suck a little less. In survey after survey, the top 3 complaints people have about meetings are that they are 1) unnecessary, 2) they go off-topic and that 3) people repeat things too often. I ran a quick survey asking via social media and email newsletter, “What do you hate about office meetings and why?” Here is a sampling of the responses:

“Un-organized & Not staying on topic !!!!”

“Necessity – Often times, they’re not even necessary and the intent can be accomplished through email or over the phone.”

“They’re not always efficient and are sometimes redundant. Just today, I had a meeting to go over what was discussed in a meeting last week. The person that organized the meeting could only be available via teleconference at last week’s meeting. He admitted to us, not the boss, that he ‘zoned out’ last week and he needed this meeting to get ‘caught up.'”

“I hate meetings with a lack of organization, clear direction and expected outcomes, Many times there’s no plan or focus in the meeting so follow on meetings are required.”

If management would begin to model better meeting behavior, organization meetings could be greatly improved. One of the ripest areas for improvement in worker productivity for office professionals is through implementing meeting best practices. To address the complaints the majority of staff have about meetings, management can implement three simple strategies to immediately alleviate the pain of unorganized, off topic and redundant meetings:

Strategy 1: DISTRIBUTE AN AGENDA WITH A MEETING GOAL

When you send the Outlook invitation to the meeting an agenda should be attached that lists the items to be discussed and the goal of the meeting. This gives participants an opportunity to prepare for the meeting.

Sometimes a participant can address the meeting issue and alert the team to a method to achieve the goal and then the meeting can be cancelled.

Publishing an agenda at the time the meeting is scheduled resolves the “no plan or focus,” concerns and the issue of whether the meeting is actually necessary.

Strategy 2: PUBLISH NOTES

Within 24 hours after the meeting ends an email should be distributed to all meeting participants with meeting notes. These notes are simply the agreed upon actions, who will take the action and by what date the activity will be complete. These notes function as the basis for the agenda for any follow up emails, calls or if needed another meeting.

Publishing notes helps participants stay “zoned-in,” regarding the actions and due dates of post-meeting activities that are their responsibility. Follow on meetings to review or discuss subjects addressed in previous meetings are unnecessary because all the information is available in the emailed notes.

Strategy 3: USE A PARKING LOT

If any subjects are raised at a meeting that are important but not directly related to the meeting goal they should immediately be added to the meeting “parking lot.” The parking lot is a virtual space to record something the team needs to remember to address, but it doesn’t need to be acted upon in THIS meeting.

Add parking lot issues as a list at the end of meeting notes for management to address since they are not needed to accomplish the meeting goal. This strategy helps the meeting stay on subject and means the discussion is less likely to drift off-topic.

These 3 simple strategies can save thousands of dollars and improve productivity in your office by reducing the time needed to meetings and in some cases, eliminating the need for a meeting altogether. Do you have other suggestions for improving office meetings?

 

Filed Under: Mindfulness Tagged With: managers, Meetings, meetings suck, productive meetings, time in meetings

Top 10 Reasons Office Workers Hate Boring, Unproductive Office Meetings

August 30, 2016 by Wilma Jones

Office conference room

Having been a corporate worker in a cubicle for almost 25 years, I can tell you the most hated activity for me and my coworkers is the meeting. Now I want to be fair. Not all meetings make you feel like you’d rather be sitting in the pits of hell. But close. Since my latest book, Is It Monday Already?! 197 Tools and Tips to Start Living Happier at Work, was published many office professionals have provided great feedback and the number one issue they tell me they all hate at work are boring, unproductive meetings.

In our discussions, here are the top 10 things they absolutely hate:

1. Disorganized Meetings

Attending a meeting that is not organized is torture for the participants. This often happens when the meeting organizer fails to provide information prior to the meeting so people cannot plan properly for things they need to contribute. Or when the organizer doesn’t have a clear plan, doesn’t invite the correct participants or other issues that lead to wasted time and energy because nothing is accomplished.

2. No Agenda

Good meetings all use agendas to stay on track and get things accomplished. Better meetings distribute the agenda with the meeting invitation.

3. No Meeting Goal

The best meetings have a goal on the agenda so all participants understand what the group is trying to accomplish that is the reason for the meeting.

4. Poor Follow Up

At the meeting’s end there should be a clear plan for accomplishing the meeting goal if it wasn’t completely reached during the meeting.

5. Lack of Leadership

Few things are more irritating than a spineless meeting organizer who can’t control their meeting.

6. Critiquing Before All Ideas are Presented

Especially in a brainstorming meeting when you are trying to get fresh ideas and perspectives, letting people start to critique prior to getting imput from all participants will squelch the creativity and confidence and lead to fewer ideas and a less diverse perspective about the solution.

7. Interrupting

This is a hard one for some people, myself included. But it’s rude and it’s wrong so just stop, in meetings or anywhere else.

8. Domineering Personalities

The meeting leader needs to take responsibility for ensuring their meeting is a safe space for everyone to express their perspectives in order to reach the goal.

9. Late Start

Waiting for key participants is often the reason for this issue in office meetings. Senior management is often the culprit in these situations.

10. Too Long

That feeling when you begin to wonder if the meeting will ever end.

Okay, that’s what I’m hearing. I want to know what you think. Join in the conversation and take this one question survey –>> CLICK HERE.

Filed Under: Uncategorized Tagged With: hate meetings, Meetings, office professionals, top 10 reasons hate meeting

If No Action, Why Is There a Meeting?!

February 22, 2016 by Wilma Jones

If No Action, Why Is There A Meeting?!

If No Action, Why Is There a Meeting?!

People always complain about meetings. Not customer meetings or sales meetings. Nope, it’s those internal meetings from hell that drive us crazy on a weekly basis.

In a discussion last week after work, I was with a few folks enjoying adult beverages while pondering the thought that somehow management at our respective companies would get a grip. It seems there are more obstacles to getting things accomplished in corporate America than ever before. No, it’s not just where you work.

There are more people who need to get involved. Decisions are being made committee. But not just a few people. Lots of folk have their hands in the mix. Just makes it seem more difficult than it needs to be to many of the people at the event.

The issue that piqued the most interest was the meeting that has no result. Just covering the same information you’ve heard before. An update on an update. I am of the opinion that if there is no action required as a result of a meeting agenda, then an email or telephone call will probably suffice.

I know that isn’t true for everything, but I think if people really thought through what they needed from each meeting, they may decide everything can be accomplished without pulling everyone together at once.

Now, I understand there are issues that aren’t appropriate for email. But for the most part, if people sent clear and concise emails with appropriate details and lists of options for feedback, we could cancel 10-15% of the meetings on our calendar.

Of course, that is with the understanding that everyone opens, reads and responds to their email. But that’s another blog post altogether!

Do you think there are too many meetings in your workweek? Let me know in the comments.

 

READ MORE: The 3 Top Rules For Cubicle Farm Civility

This article covers the mindfulness pillar of the Living Happier @Work program.

Filed Under: Mindfulness, Uncategorized Tagged With: Meetings, Mindfulness, Productivity

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Wilma Jones
Wilma J, LLC
[email protected]

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